Where "investing in people" isn't lip service
Developing the Whole Team
In a time when many companies are drastically reducing their commitment to the development of their Associates, Clear Harbor is making its biggest investments in the area where it matters the most – its people.
What does it mean for our Clients?
Clear Harbor's Associate retention is among the very best in the industry, so our clients benefit from improved quality, sustainable results and a more motivated workforce – all of which combine to improve the overall customer experience.
What does it mean for our Associates?
A clearly defined roadmap for advancement for those who choose to pursue it, and a more meaningful series of coaching and development sessions to improve performance.
ClearView℠
We start with the use of a candidate assessment process called ClearView℠ that utilizes technology and human interaction to ensure we get the best possible candidates for each engagement. A 360° closed feedback loop between our HR, Training and Operations teams means we continually look at performance on a comprehensive basis and consistently improve the way we find, get and keep quality talent.
ClearLeadership℠
Based on our company's Value System, our six-step ClearLeadership℠ approach to the development of our Management Team represents best practice in the area of talent development. Combining leadership theory and practical experience, ClearLeadership℠ provides a career development plan for our current Management Team members and a structured path to developing our next generation of leadership.
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